g999 Privacy Policy

1 Introduction & Data Controller

g999 ("we", "us", "the Company") operates the online casino and sports betting platform accessible at g999.lat (the "Platform"). This Privacy Policy applies to all personal data processed by g999 in connection with the provision of the Platform and associated services to registered Players and visitors.

g999 acts as the data controller in respect of personal data collected through the Platform. This means g999 determines the purposes and means of processing your personal data as described in this Policy.

By accessing the Platform, creating an Account, or using any g999 service, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not use the Platform.

This Policy should be read alongside the g999 Terms & Conditions, which govern your use of the Platform generally.

2 Personal Data We Collect

g999 collects the following categories of personal data from Players and Platform visitors:

3 How We Collect Your Data

g999 collects personal data through the following means:

• Direct interactions: Data you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including via cookies, web beacons, and server log files.
• Payment processors: Transaction confirmation data received from JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, MCB, and USDT processors following payment transactions.
• Identity verification services: Data returned from identity verification providers when g999 validates CNIC information as part of the KYC process.
• Fraud prevention services: Risk signals and device fingerprint data from fraud detection service providers used to protect Players and the Platform.

4 Purpose & Legal Basis for Processing

g999 processes your personal data only where a valid legal basis exists. The following table sets out the primary purposes and corresponding legal bases:

Where g999 relies on legitimate interests as the legal basis, we have assessed that our interests are not overridden by your rights and freedoms. You may object to processing based on legitimate interests at any time by contacting us.

5 Data Sharing & Third Parties

g999 does not sell your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, MCB, and USDT network processors receive the minimum financial data necessary to execute transactions.
• Identity verification providers: CNIC data shared with verification partners solely for KYC compliance purposes under data processing agreements.
• Fraud and risk management providers: Technical and behavioural data shared with anti-fraud service providers to detect and prevent fraudulent activity on the Platform.
• Game software providers: Your Account identifier and session data are shared with licensed game content providers to deliver casino games. These providers do not receive your CNIC, financial data, or contact information.
• Legal and regulatory authorities: g999 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or binding legal process.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the g999 business, player data may be transferred to the acquirer, subject to equivalent data protection obligations.

All third parties with whom g999 shares personal data are required to process that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond the specific service they provide to g999.

6 Cookies & Tracking Technologies

g999 uses cookies and similar tracking technologies on the Platform. The following types of cookies are deployed:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your g999 Account during a visit. These cookies cannot be disabled.
• Functional cookies: Remember your preferences (such as preferred game category or language setting) to personalise your Platform experience.
• Analytics cookies: Collect aggregated and anonymised usage data to help g999 understand how the Platform is used and identify areas for improvement.
• Security cookies: Used by fraud prevention tools to identify unusual access patterns that may indicate account takeover or bot activity.

You may control non-essential cookies via your browser settings. Disabling certain cookies may affect Platform functionality. g999 does not deploy third-party advertising cookies or cross-site tracking cookies.

7 Data Retention

g999 retains your personal data for as long as necessary to fulfil the purposes set out in this Policy, and in any event for the minimum periods required by applicable law. The following general retention periods apply:

• Active Account data: Retained for the duration of your g999 Account plus a minimum of five (5) years following Account closure, to comply with AML and financial record-keeping obligations.
• KYC documents (CNIC): Retained for a minimum of five (5) years from the date of verification or Account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for two (2) years from the date of the interaction unless retention is required longer for legal proceedings.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months; may be retained longer in anonymised and aggregated form for analytics purposes.

Following the expiry of applicable retention periods, g999 will securely delete or anonymise your personal data.

8 Data Security

g999 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data processed. These include:

• SSL/TLS encryption across all Platform pages and API communications.
• Encryption of sensitive data at rest, including CNIC scans and financial identifiers.
• Access controls limiting data access to authorised g999 personnel on a need-to-know basis.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Segregation of player funds from operational accounts to protect PKR balances.

While g999 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for logging out of your g999 Account on shared devices.

9 Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by g999:

• Right of access: You may request a copy of the personal data g999 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. You can update most Account information directly via Account Settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to g999's legal retention obligations.
• Right to restrict processing: You may request that g999 restricts the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a machine-readable copy of your personal data.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, contact g999 at [email protected]. g999 will respond to verified requests within thirty (30) days. g999 may require you to verify your identity before processing a rights request.

Please note that certain rights may be limited where g999 is required to retain data to comply with legal obligations, including AML requirements.

10 Minors

The g999 Platform is strictly for adults aged 18 years and over. g999 does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has provided personal data to g999, please contact us immediately at [email protected] and we will promptly investigate and, where confirmed, delete the relevant data and close the Account.

g999 employs age verification procedures as part of the KYC process. Any Account found to belong to an individual under 18 will be immediately suspended and all associated data handled in accordance with applicable child protection requirements.

11 International Data Transfers

g999 may transfer your personal data to service providers and partners located outside Pakistan. Where such transfers occur, g999 ensures that appropriate safeguards are in place, including contractual protections with receiving parties equivalent to those required under applicable data protection law.

By using the g999 Platform, you acknowledge and consent to the potential transfer of your personal data to jurisdictions outside Pakistan for the purposes set out in this Policy.

12 Changes to This Privacy Policy

g999 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via the mobile number or email address on file, or via a prominent notice on the Platform, prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the g999 Platform following notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the Platform and contact g999 to close your Account.

13 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by g999, please contact our Data Protection team:

When submitting a data rights request, please include your registered mobile number and a brief description of your request so we can verify your identity and process your request efficiently.